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Frequently asked questions

Clear answers before you get started.

Understand what Edge Theory does, how Paper and LIVE modes differ, what membership includes and where to go when you need help.

Find what you need

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25 answers across 8 topics

What is Edge Theory?

Edge Theory connects crypto market intelligence, structured Signals and Bot workflows. Pulse helps you find where to look; Signals organise market research; Bots can automate supported workflows that you configure. Marketplace, Community and Tournaments provide additional ways to engage with the platform. You remain responsible for your decisions, and trading outcomes are not guaranteed.

How do I get started?

Choose Create a free account, enter the requested details and verify your email address. Complete the onboarding steps shown, then sign in and explore the workspace. You can review public product information before registering, and you do not need to buy a paid membership to create a Free account.

What is the difference between Paper and LIVE mode?

Paper mode records simulated activity inside Edge Theory; it does not send a real order to an exchange. LIVE mode uses a supported exchange API connection and can place real orders when the selected Bot supports LIVE, the account is eligible, the connection passes its checks and you explicitly configure and activate the Bot. Check the mode and connection shown in the Builder before saving or activating. Live trading involves risk; returns are not guaranteed.

Which Bot systems can I use?

The Strategy Bot Builder lists Signal Bot, DCA, Grid and Market Making systems. Arbitrage Bots are a separate workflow for supported Solana and BSC routes. Which mode, route and controls are available depends on the Bot system and your account; use the Builder and each Bot page as the current source for what you can select.

Which exchanges and networks are supported for Bots?

The current Strategy Bot materials list Binance, OKX, Bybit and Bitget. Arbitrage Bots are separate and cover supported Solana and BSC routes. Availability depends on the selected Bot workflow and connection; check the choices displayed in your account before configuring a Bot.

Can a Bot guarantee profit or a daily return?

No. Markets are uncertain. Automation can carry out a configured workflow, but it cannot remove market, liquidity, execution or technical risk. Past or simulated results do not guarantee future results.

What does Pulse do?

Pulse organises crypto market intelligence to help narrow what may deserve a closer look. It supports research and attention; it does not predict a profitable move or decide what you should trade.

What does a Signal show?

A Signal structures market research. Depending on the published setup, it can show the market, direction, timeframe, relevant levels and invalidation: the condition that would challenge the original idea. Read the context and decide for yourself; a Signal is not a guaranteed call or personalised financial advice.

How much does Edge Theory cost, and how many Bots are included?

Current public membership prices are shown below. Your checkout confirms the price, billing interval, currency, taxes and renewal terms before payment. Free: Free Pro: $24/month or $240/year Elite: $51/month or $510/year Exclusive: $78/month or $780/year The current configured Bot limits are 1 for Free, 5 for Pro, 10 for Elite and 20 for Exclusive. Free includes one Paper Bot on Bybit. See Pricing for the current membership comparison and included features.

What is included with Free?

Free is an ongoing account level, not an automatically converting trial. It gives you access to the Free features and limits shown on the Pricing page and in your account. The current Bot allowance is one Paper Bot on Bybit; Paper activity is simulated.

Browse by topic

More answers, clearly grouped.

Getting started

Create an account and get oriented in Edge Theory.

1 answer

Do I need a payment card to create a Free account?

No. The Free account registration flow does not ask you for payment-card details. A paid purchase is a separate choice and is confirmed through the checkout before you agree to it.

Bots and trading modes

Understand Paper and LIVE, available Bot systems and the controls that stay with you.

2 answers

Does a Bot decide what I should trade?

No. You choose the workflow and configure the options the selected system provides. A Bot operates that configured workflow; it does not take responsibility for your trading decisions. Review the configuration and selected Paper or LIVE mode before activation.

Does using a Marketplace item activate a Bot?

No. A Marketplace strategy can be saved or added as a starting point, and a Bot listing can create a separate draft where that option is available. Review the resulting setup in Bot Builder and activate it yourself only when you intend to. A listing is not a promise of results.

Pulse and Signals

Find out how market intelligence and structured research fit together.

2 answers

How are Pulse and Signals different?

Pulse helps you narrow where to look. Signals organise the context of a particular market setup so you can inspect the idea and what would challenge it. They are related research tools, not an automatic instruction to open a Bot or trade.

Are Signals or Opportunities financial advice?

No. They are market research intended to help you investigate conditions and context. They are not personalised recommendations or instructions to buy or sell. You make your own decisions and can lose money trading.

Memberships and billing

Check current prices, access limits and where to manage a membership.

3 answers

How do I upgrade my membership?

Sign in and open the upgrade or membership area from your account. Review the available plan and terms, then continue through checkout if you choose to purchase. The checkout summary is the final source for the amount and billing interval you accept.

How do I cancel a paid membership?

Manage a paid membership through the Whop account used for checkout. Check the provider’s confirmation for the effective cancellation date and any remaining access. If the membership status in Edge Theory does not match the provider confirmation, contact support.

Can I request a refund?

You can contact Support to request a review. The outcome depends on the product, the terms accepted at checkout, whether access or a service has started, applicable product rules and your statutory rights. The Terms and the purchase confirmation provide the full details.

Markets and data

Understand supported venues, market coverage and data freshness.

2 answers

Which markets can I view?

The available symbols, venues and timeframes depend on the product and current data availability. Open the Market Scanner or relevant research page to see the markets currently offered there; do not assume every asset is available to every feature.

Is market data always real-time?

Edge Theory uses current market data where available, but does not guarantee that every value is real-time or continuously available. Data can be delayed, incomplete or temporarily unavailable, and values may differ between venues. Check the source and freshness information shown with the relevant data.

Community and Tournaments

Learn about member discussion and the separate simulated competition experience.

1 answer

What are Community and Tournaments?

Community is the member discussion area. Tournaments are a separate simulated competition experience. Tournament scores and results are not live trading performance and do not predict future results.

Account and support

Resolve sign-in, technical and account questions or reach the team.

3 answers

How do I reset my password?

On the sign-in page, choose Forgot password and follow the recovery instructions sent to the email address on your account. Check your junk folder if the message does not arrive. If you no longer have access to that email, contact Support.

What should I do if a page or tool is not working?

Refresh the page once and check your connection. If the problem remains, contact Support with the page or product, approximate time, browser and device, what you expected and what happened. A screenshot can help; remove passwords, API credentials and other sensitive information first.

How do I contact Support?

Use the Support link after signing in, the public Contact page, or email support@edgetheory.pro. Include the affected page and a concise description. Never send your password, verification codes, API secrets, private keys or seed phrase.

Important

Paper activity is simulated. LIVE mode can place real orders through a supported connection when the selected Bot is eligible and explicitly activated. Automated trading involves risk. Returns are not guaranteed. Edge Theory is not a broker, exchange or custodian, and does not provide personalised financial advice.

Your next step

Still need a hand?

For an account-specific question or a problem with a page or feature, contact Support and include the route and details that will help us investigate.

Company identity

Operated by a registered UK company

Service operator
Edge Theory Capital Ltd
Company number
17336236
Registered
England and Wales
Incorporated
13 July 2026
Operating location
Warrington, Cheshire, UK

Contact: support@edgetheory.pro